Morph AU crossgrade from PC

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DISCLAIMER: This is an independent forum that has no direct affiliation with Prosoniq. If you are in need of tech support please go to their web site!

Morph AU crossgrade from PC

Postby leather_rHod » 29.08.2009 02:34

Have purchased the Morph AU crossgrade but it wont accept my previous serial number.

I assume this is because most users have the Mac VST version as a previous version (have just ditched Windows woo hoo!).

What to do?

Have tried authorizing using 'Prosoniq Plug-In MiniHost.app' but same problem:

I enter my previous serial but it is not recognized - continue button remains disabled, and therefore i cannot continue.

Please help... please.
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Re: Morph AU crossgrade from PC

Postby mobilegazer » 29.08.2009 13:11

Congratulations on ditching windows ;-)

Write me an email and I'll see what I can do. it's "info" at "surroundsfx" dot "com" without the quotes etc.
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Re: Morph AU crossgrade from PC

Postby neuronaut » 29.08.2009 13:59

You can only crossgrade from the Mac VST/RTAS version to the Mac AU version. You need a Mac serial number in the format OVO2-... or ROV2-... as a previous serial number in order to complete the crossgrade process.

If you have a Windows version 2.x that was purchased from any of our online partner stores you can get a free Mac serial number to authorize the crossgrade. Please contact Prosoniq support via their contact form, which is at http://support.prosoniq.com/cgi-bin/reg ... rt_contact

HTH,
+Stephan
Free DSP tutorials by Stephan M. Bernsee at http://www.dspdimension.com
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Re: Morph AU crossgrade from PC

Postby leather_rHod » 02.09.2009 18:26

Thanks for that, all sorted now.
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Re: Morph AU crossgrade from PC

Postby neuronaut » 02.09.2009 19:41

Great, glad to hear it!

+Stephan
Free DSP tutorials by Stephan M. Bernsee at http://www.dspdimension.com
"There are 10 types of people in this world: those who understand binary, those who don't"
--Unknown
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